In certain cases we can support you via TeamViewer. With this software, we can view your PC or laptop with your permission and also control it remotely. For example, we can help you set up your software or provide explanations remotely.
Would you like us to monitor your computer via TeamViewer during a telephone conversation? We kindly request you to install TeamViewer before you call by following the steps below.
Download TeamViewer from WinGPS 5 (recent versions of WinGPS 5)
In the bar at the top of WinGPS 5, go to Help > Remote Assistance via TeamViewer
An internet page will now open on which TeamViewer will immediately start downloading
Open the downloaded file. The file name starts with 'TeamViewerQS'
Windows asks for permission. Click Yes to continue
A blue window will now open with the title 'Stentec Support'
TeamViewer is now ready to connect.
Download TeamViewer via your internet browser
Click this link to download TeamViewer (Stentec version) the file will immediately start downloading
Open the downloaded file. The file name starts with 'TeamViewerQS'
Windows asks for permission. Click Yes to continue
A blue window will now open with the title 'Stentec Support'
TeamViewer is now ready to connect.